Clean, well-kept and attractive premises are vital to the image of both common areas and office space at Hills Plaza. Please make every effort to maintain a clean, safe, and sanitary environment. A few specific points to be noted for both retail and office tenants:

• Windows and other glass surfaces should be kept clean of fingerprints, smudges and streaks. However, this work is restricted to non-business hours (except in the case where only minor touch-up cleaning is required).
  
• Any broken display or storefront materials must be replaced immediately with materials of the same quality (also during non-operating hours).
  
• The area in and around your suite should be kept clean and clear at all times. No obstructions, trash, refuse, merchandise, or displays are allowed in these areas except at those times designated for trash removal.
• Cardboard should be broken down & identified as "recycle".
  
• Suite entrances should be regularly checked for cleanliness.
  
• Corridors, hallways and entrances to building mechanical rooms must always be clear for easy access. Any blockage or obstruction may be considered a fire hazard and must be removed.
  
• All suite exits and corridors and hallways leading to exits must be clear of obstructions. Any blockage is considered a fire hazard and your company could be fined by the Fire Marshall’s Office.
  
• Remember that Jones Lang LaSalle Americas, Inc. provides nightly suite and common-area cleaning for office tenants in Hills Plaza. Keeping the improvements in good repair and cleaning of the space during the day is the tenant’s responsibility.

A contracted, union janitorial service provides the building with nightly cleaning of interior office space and all common areas Monday through Friday. Porters maintain common areas during the day.

The following tasks are performed on a daily basis:

• Common areas dusted, buffed
  
• Waste receptacles emptied
  
• Main carpet areas vacuumed
  
• Horizontal areas dusted
  
• Stairwells and uncarpeted areas swept
  
• Common area restrooms cleaned and disinfected

The following tasks are on a regular maintenance schedule:

• Edge vacuuming
  
• Dust all moldings, ledges, vents, light fixtures, baseboards, any high dusting
  
• Strip, clean, wax hard floor surfaces
  
• Detail clean kitchens, lunchrooms
  
• Detail restroom

Special Cleaning Services

Spills: Please call the Management Office as soon as possible if there is a spill in your office that needs to be addressed by Janitorial.

The Management Office can provide quotes for special cleaning services that you may require, such as:

• Carpet cleaning
  
• Appliance cleaning
  
• Upholstery cleaning
  
• Metal, stone or wood maintenance
• Large recycle / waste pick-ups

Other areas in your suite (private restrooms, interior glass walls, wood furniture, etc.) might also have special cleaning needs to keep them in top condition. You may design a program with the nightly janitorial to satisfy all your special needs. Offices that are kept locked will not be cleaned due to the janitorial company’s lack of access. Periodically leave the doors to the offices open that you want cleaned to indicate to the janitorial crew that it/they should be cleaned that evening.

Please contact the Management Office at 415.777.3345 to discuss setting up a cleaning program specifically tailored to your business needs. Putting a program in place to provide this specialized care will maintain your investment without involving your time and energy. You will be surprised at how quick and easy it can be to keep your investment in peak condition and you will appreciate the benefits for years to come.

Should you experience any problems with the quality of the housekeeping in your offices, please notify the Management Office at 415.777.3345. We will do our best to correct he situation as quickly as possible.