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Power Failure

The loss of electrical service in any building can be an extremely disruptive and a potentially dangerous situation.

Hills Plaza is designed to minimize the risk of a general power failure. Emergency generators are dedicated to continued operation of the life-safety systems, fans, emergency lighting and limited elevator operation for up to eight hours in a power outage. They are regularly tested and confirmed operational in case of an emergency. Typically, should a power failure occur, it will affect either an isolated area of the building or some larger portion of the downtown area. The Management Office will attempt to advise you regarding the length and cause of the power failure as soon as possible.

Please follow the following steps in the event of a power failure:

  • Contact the Management Office by calling 415.777.3345.
  • If you are instructed to evacuate, the Floor Wardens must conduct a proper evacuation, pursuant to this manual and instructions given by the Management Office.
  • Do not congregate in lobby areas or in the street; proceed to your meeting location, as designated by the Floor Warden.

If you are trapped in an elevator during a power failure, use the 2-way communication system that will allow you to speak directly and immediately to the Management Office.

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