Introduction Bomb Threats Civil Disturbance Crime and Security Threats Earthquakes Elevator Malfunction Emergency Contacts Evacuation Fire Fire and Life Safety Fire Life Safety Training Video Flooding Gas Leak Lost and Found Medical Emergency Power Failure Severe Weather Tenant Emergency Teams Water Leak
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Evacuations - General Procedure

In cases of building emergencies, the Fire or Police Departments take complete control of the building and environment upon their arrival. According to the Fire Department, on the average they will arrive at the building within 3 minutes of receiving an emergency call. Typically, a company officer and four firemen arrive with one truck.

In case of a fire, bomb, gas leak, water leak or power outage, the City and/or the General Manager at Hills Plaza have the authority to decide if an evacuation (partial or full) is needed. Typically, only four floors will be evacuated in the event of an emergency, fire or smoke in this building. These four floors consist of the emergency/fire floor, one floor above this floor, and two floors below the fire/emergency floor.

For example, if an emergency or potential emergency is detected on the 3rd floor and a partial evacuation is announced, the evacuation will occur as follows:

Emergency Location Corresponding Floor



Click here to view images of the Evacuation Locations

When strobes and signals sound on your floor, immediately proceed to your evacuation location via the exit stairs, do not use the elevators. Stay at your evacuation location until you are asked to return to your floor.

Persons Needing Assistance/Mobility Impaired

Each floor’s Floor Warden(s) must collect the names and locations of all visitors and regular building occupants who have voluntarily requested special assistance in case of an emergency. Examples of these persons would include those with:

  • Mental impairments, who might become confused or disoriented.
  • Vision impairments, who may require assistance in locating exits.
  • Hearing impairments who may not hear the alarms or announcement clearly.
  • Cardiac or respiratory conditions who may require extended time to evacuate.
  • Varying degrees of mobility impairments such as a broken leg/arm or wheel chair bound.
  • No or very limited understanding of the English language.
  • Children.

The (Assistant) Floor Wardens should update this list as necessary and not later than every 6 months. As additional Evacuation Assistants are needed, the (Assistant) Floor Warden shall identify volunteers for each individual requiring assistance, and communicate these changes to the Management Office.

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